» Delivery terms




1-Delivery time:
- Within 24 hours to recipients in cities and towns
- Flower order for delivery outside Hochiminh City should be placed before 7:AM-HoChiMinh City time. (GMT+7.00)
- Place your order earlier and we will try our best to meet your desired delivery date and time.

2-Importance Notice:
- Please review all information before submistting an order e.g recipient's name, delivery address, contact number and delivery date.
- Incomplete address, phone number , information of sender and receiver may delay the delivery
- Flower can not be delivery to P.O boxes and some rural areas
- Refund will be given at the discretion of the company management.
- Please check your e-mail immediately after placing an order, you will receive an e mail of confirmation from us. This e mail contains your order number as well as a summary of your order.If there is any change to be made you may reply the e mail with the details of your order. We will do the necessary changes as your request
- Should a problem arise, you will be contacted via email with an explanation of the problem, along with a phone number that can be used to contact our customer service
- Please note that seasonal condition may affect the supply of certain kind of flowers, Specific color may not always be available. In some extreme cases, substitution may be necessary to complete your floral and container requirements. The dimensions given for arrangements are mere approximations.

3-Our delivery service coverage areas:
- GROUP I: Ho Chi Minh city.

- GROUP 2 : Ha Noi, Hai Phong,thai binh , Quang ninh, Hai duong , Nam Dinh

- GROUP 3:  Da Nang, Nha Trang, Phan Thiet,  Binh Duong (Thu Dau Mot), Bien Hoa, Can Tho, Da Lat, Vung Tau, Long Xuyen,..
Hue, Ha Nam, Ha Duong, My tho, Phan Rang, Ben Tre, Bac Lieu, Cao Lanh, Sa Dec, Long An, Tay Ninh, Vinh Long, Buon Me Thuot, Komtum,  Qui Nhon...

* Note: If you could not find the area that you want the flowers to be delivered to or if your have any doubts about the delivery areas , Please feel free to e-mail us for more information.

4- Shiping rate:

- GROUP II : $10.99 for flower and gilts shipping within Vietnam

- GROUP 3: 6.99 for flowers and gifts within Vietnam

5- Acknowledgments:
A delivery confirmation e mail will be sent to you after service completed.